Frequently Asked Questions?
FAQ’s Categories
Answers
Who Do I Contact If I Have A Query About My Online Order Or Delivery?
You can contact one of our customer care team for any kind of queries on 9573910808 or you can e-mail us at mgronlinesales@rockwell.co.in.
What Payment Types Do You Accept?
We accept all major India registered credit cards and debit cards as well as Amercian Express. Payment can also be made via a bank transfer. When a bank transfer is the preffered method of payment, it should be noted that we will not place your order until the total amount has cleared in our account.
How Do I Make Payment?
You can order securely online via our website through RazorPay
What If My Order Is Not In Stock?
In the unlikely event that the product you have chosen is not in stock we will contact you immediately. Our sales advisors will be able to advise when this would be available next or guide you in purchasing a similar product.
When will my Order Be Delivered?
Most orders are dispatched from stock with a lead time of 3-5 working days. Standard deliveries are typically made between 8am – 8 pm.